Filter By Components

February 2017

Slight delay for some scheduled announcements
All scheduled messages are now sending on time! Thanks for bearing with us and our apologies for any inconvenience caused.
Feb 7, 09:00 - Feb 8, 08:29 PST

January 2017

Remind Outage 1/25
This incident has been resolved.
Jan 25, 12:03-12:17 PST
Logging in/Logging out
This incident has been resolved.
Jan 17, 16:05-16:08 PST
Maintenance on URL shortener
Maintenance is complete.
Jan 13, 21:38 - Jan 14, 02:38 PST
SMS / Text messaging impaired
This incident has been resolved.
Jan 9, 23:24 - Jan 10, 06:39 PST

December 2016

Degraded text service
Our text messages are once again fully operational. Thank you for your patience!
Dec 23, 09:52-11:55 PST
Announcement delays
All messages are back to normal delivery speeds! So sorry for the trouble!
Dec 14, 12:45-13:19 PST
Text outage resolved
This incident has been resolved.
Dec 7, 17:07-18:24 PST

November 2016

[Scheduled] Database Maintenance
The database maintenance is complete and everything should be operating normally again.
Nov 23, 23:00-23:10 PST
11/1 Remind Outage
We're back up and running! So sorry for any trouble caused!
Nov 1, 11:02-11:17 PST

October 2016

DNS Issue
The DNS incident appears to be recovering and all affected systems seem to be performing correctly. We'll continue to monitor the issue in case it re-appears.
Oct 21, 06:01-06:40 PST
Trouble with sms deliveries
We're back up and running! All messages are now being delivered. Thanks for bearing with us!
Oct 14, 11:35-13:28 PST

September 2016

Announcement Delivery Delayed
We're back up and running! Our apologies for any inconvenience caused! Please reach out to support@remindhq.com if you have any questions. We're here to help!
Sep 21, 12:31-15:10 PST

August 2016

Chats maintenance
The maintenance is over and everything should be operating normally once again. Thanks again for your patience!
Aug 30, 22:18-22:46 PST
Issue with Activities
The issue has been resolved and Activities should be working as usual. Sorry for the inconvenience!
Aug 8, 12:26-12:45 PST

July 2016

Database maintenance
The maintenance has been completed successfully. Thanks again for all your patience, and have a great Thursday!
Jul 21, 00:00-00:40 PST
Minor database maintenance @ 12:05am PDT
The maintenance is complete. Thanks!
Jul 6, 23:50 - Jul 7, 00:07 PST

June 2016

Remind downtime
We're 100% back up and running! We were down from 4:40pm-4:47. Sorry for the inconvenience! No messages were lost.
Jun 15, 17:00-17:48 PST
Temporary Delivery Pause
Deliveries have resumed! Remind is back up and running!
Jun 9, 18:21-18:28 PST

May 2016

No incidents reported for this month.

April 2016

No incidents reported for this month.

March 2016

Remind Security Maintenance
The maintenance is over and the site should be accessible once again. Please let us know if you see any further issues. Have a great weekend!
Mar 25, 22:13-22:40 PST
Remind Security Maintenance
The maintenance is over and the site should be accessible once again. Please let us know if you see any further issues - thanks!
Mar 15, 23:28 - Mar 16, 00:16 PST
Delayed messages and trouble logging in
We're back up and running! Remind messages were delayed about 15 minutes from ~1-2:15PM Pacific today, but no messages were lost. You should also be able to log into your Remind account both online and in the app now. Please reach out to us at support@remindhq.com if you experience any lingering issues. Sorry for the trouble!
Mar 7, 13:49-14:21 PST
Remind Security Maintenance
We've called off this maintenance for tonight and will attempt it at a later date.
Mar 3, 21:54-22:52 PST

February 2016

Degraded SMS service
Thank you for your patience! All systems are now operating normally.
Feb 12, 18:33 - Feb 14, 12:06 PST

January 2016

Brief issue logging onto remind.com
This incident has been resolved.
Jan 12, 15:55-16:05 PST

December 2015

Attachments Maintenance
The issue with attachments has been resolved, and everything should be back to normal.
Dec 15, 19:07-20:22 PST

November 2015

No incidents reported for this month.

October 2015

No incidents reported for this month.

September 2015

9/28 Outage
We're back up and running! From about ~12:40pm until ~1:35pm Pacific, Remind was fully down, but we didn't lose any incoming or outbound messages. If you're still having trouble or have any questions, please feel free to reach out to us at contact@remind.com. We're here to help!
Sep 28, 12:40-13:35 PST
Scheduled maintenance 10:30pm-1:30am
Maintenance completed without incident. Everything should be back to normal.
Sep 25, 18:57 - Sep 26, 01:29 PST
Service is impaired at the moment
This incident has been resolved. Everything should be back to normal.
Sep 20, 07:07-08:00 PST

August 2015

No response to 81010
Our response times went back to normal around 9:40am Pacific.
Aug 24, 09:09-09:45 PST
AT&T Service Delays
Everything should be working smoothly now when joining a class using 81010.
Aug 21, 12:12-17:35 PST

July 2015

Delay in text messages
Fixed!
Jul 22, 17:48-17:49 PST
Test: Investigating
This incident has been resolved.
Jul 8, 14:18-14:36 PST
More tests
This incident has been resolved.
Jul 8, 14:24-14:36 PST
Test: Identified
This incident has been resolved.
Jul 8, 14:17-14:17 PST
Another test
One more test
Jul 8, 14:16-14:16 PST
This is a test
This incident has been resolved.
Jul 8, 14:03-14:06 PST

June 2015

No incidents reported for this month.

May 2015

No incidents reported for this month.

April 2015

No incidents reported for this month.

March 2015

No incidents reported for this month.

February 2015

No incidents reported for this month.

January 2015

No incidents reported for this month.

December 2014

No incidents reported for this month.

November 2014

No incidents reported for this month.

October 2014

No incidents reported for this month.

September 2014

No incidents reported for this month.

August 2014

No incidents reported for this month.

July 2014

No incidents reported for this month.

June 2014

No incidents reported for this month.

May 2014

No incidents reported for this month.

April 2014

No incidents reported for this month.

March 2014

No incidents reported for this month.

February 2014

No incidents reported for this month.

January 2014

No incidents reported for this month.

December 2013

No incidents reported for this month.

November 2013

No incidents reported for this month.

October 2013

No incidents reported for this month.

September 2013

No incidents reported for this month.