Delayed Text Message Deliveries

Incident Report for Remind

Resolved

This incident has been resolved.
Posted Oct 16, 2020 - 11:58 PDT

Update

Remind's providers have resolved the delivery receipt and summary delays and are actively monitoring these systems. Remind delivery summaries have returned to normal delivery, but we will continue to monitor this throughout the remainder of the day.
Posted Oct 16, 2020 - 10:56 PDT

Monitoring

Remind's providers have resolved the delivery receipt and summary delays and are actively monitoring these systems. Remind delivery summaries have returned to normal delivery, but we will continue to monitor this throughout the remainder of the day.
Posted Oct 16, 2020 - 10:53 PDT

Identified

Remind's providers alerted us this morning they were experiencing delays in delivery summaries to some Remind participants. As a result, our delivery summaries may be delayed. We are actively investigating with the providers.
Posted Oct 16, 2020 - 10:42 PDT
This incident affected: Text Messages (SMS).
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