Resolved -
This incident is resolved.
May 14, 16:44 PDT
Update -
We are continuing to fix the identified issue.
May 14, 15:18 PDT
Update -
We are continuing to fix the identified issue.
May 14, 14:19 PDT
Update -
We are continuing to fix the identified issue.
May 14, 13:40 PDT
Identified -
We have identified the issue affecting SMS delivery and class joins through shortcode 81010 and are actively working on mitigations.
May 14, 12:58 PDT
Update -
We are continuing to investigate issues impacting the 81010 shortcode and are actively working on mitigation and workaround options.
May 14, 12:33 PDT
Update -
We are continuing to investigate this issue.
May 14, 12:32 PDT
Update -
We are continuing to investigate this issue.
May 14, 11:26 PDT
Investigating -
We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.
May 14, 11:24 PDT