All Systems Operational
Website Operational
Text Messages (SMS) Operational
iOS App Operational
Android App Operational
Email Messages Operational
Voice Messages Operational
Messaging Operational
Rostering Operational
Tutoring Operational
90 days ago
99.88 % uptime
Today
Video Operational
90 days ago
99.82 % uptime
Today
Support Operational
90 days ago
99.99 % uptime
Today
Whiteboard Operational
90 days ago
99.82 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 14, 2022

No incidents reported today.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - This incident has been resolved.
Aug 4, 08:25 PDT
Identified - We are currently experiencing slower than usual loading times for our website chat responses and updates to classes. This is due to one of our service providers currently experiencing an incident. Our engineers are working closely with that team to get us fully back up and running as soon as possible. In the meantime, Remind is fully operational via our iOS and Android mobile apps as well as via text and email. Please contact us via rmd.me/help for support with these workarounds. Unfortunately, we don't have an exact timeframe yet for recovery on web. Our apologies for any inconvenience caused!
Aug 4, 08:13 PDT
Aug 3, 2022

No incidents reported.

Aug 2, 2022
Resolved - All services are returned to normal. We have implemented a solution with our partner system. Rostering features and workflows have been restored.

Thank you for your patience!

Aug 2, 23:10 PDT
Monitoring - We have implemented a solution with our partner system. We continue to monitor the systems to ensure everything is back to normal. A few specifics:
* Messages which were scheduled will be sent.
* Rostering features and workflows remain paused. We will restore these as soon as possible.

Thank you for your patience!

Aug 2, 12:39 PDT
Update - We continue to investigate issues with account login and will keep you updated as we move toward full resolution and operation.
Aug 2, 10:38 PDT
Update - We are engaged with the third party who is actively investigating their systems and providing updates to us.
Aug 2, 09:05 PDT
Update - We are engaged with the third party who is actively investigating their systems and providing updates to us.
Aug 2, 08:37 PDT
Identified - We are experiencing slower than usual loading times for our website and apps. This is due to one a service provider currently experiencing an outage. Our engineers are working closely with the provider team to get us fully back up and running as soon as possible. Unfortunately, we don't have an exact timeframe yet. Our apologies for any inconvenience caused!
Aug 2, 08:35 PDT
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.