Delayed | Text Message Deliveries - AT&T

Incident Report for Remind

Resolved

AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic.
We will continue to monitor the results.
Posted May 16, 2025 - 11:47 PDT

Update

Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes.

These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time.

In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
Posted May 07, 2025 - 14:49 PDT

Update

Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes.

These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time.

In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
Posted Apr 28, 2025 - 12:40 PDT

Monitoring

Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T.

These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time.

In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
Posted Apr 25, 2025 - 17:45 PDT
This incident affected: Text Messages (SMS).